Auto Owners Insurance Company Lansing Michigan - Lansing, Michigan, November 3, 2015 // - The auto insurance industry is proud to be recognized again by J.D. Power as "the highest level of customer satisfaction with the auto insurance experience." The company also received this recognition in 2008, 2009, 2010, 2011 and 2012.
Car Owners Insurance, which participated in the "W82TXT" Safe Driving campaign, ranked highest based on a survey of 11,469 responses, ranking 24 auto insurance providers eligible for awards.
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The company attributes much of its success to the involvement of independent agencies that represent vehicle owners and assist in the claims process.
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"We must also congratulate our representatives who contribute so much to our endowment," said Jeff Harold, Chairman and CEO. "By including the correct consumer claims in the policy, the tone of expected satisfaction is set when a claim occurs." "After this, there are legitimate partners and everyone who supports their efforts is truly promised."
Car Owners Insurance has offered the same high service standards for 99 years. The company's tradition of maintaining a focus on customer service is how it earned its reputation as "no problem"
Auto Owners Insurance, a Fortune 500 company, sells its products through independent agencies in 26 states. Auto Owners is the 15th largest insurance company in the country, based on written insurance costs. Headquartered in Lansing, Michigan, Auto Owners Insurance employs more than 4,400 employees. The company has five property and casualty companies and a life insurance company. ALAIEDON TWP. The pace of hiring has accelerated at Jackson National Life Insurance over the past few years, filling the 314,000-square-foot facility that was built here in 1999.
The insurer began a $100 million expansion project last year, which will include a new 225,000-square-foot building to house 1,100 IT and legal partners, but the work won't be completed until October.
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"We don't have the space here at all," said James Sofa, president of Jackson National, which employs 2,600 at its facility.
As Jackson National continues to add more people in information technology and customer service next year, it will push Lansing's hiring in the insurance and financial sector to 10,000 workers.
That would put the area in line with insurance hubs like Hartford, Conn., said Bob Trezzis, president and CEO of the Lansing Area Business Partnership. , and Indianapolis.
"This is the turning point to put us on the national map as a major player in the industry," he said.
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The six insurers headquartered here - Jackson National, Accident Fund Insurance, Delta Dental of Michigan, Auto Owners Insurance, Michigan Farm Bureau Insurance and Michigan Millers Mutual Insurance - have a combined employment of 6,392.
Subsidiaries of small insurance companies in the region are hiring approximately 900 additional jobs while the financial industry is adding 2,600 jobs. Combined, that adds up to nearly 9,900 units.
Company leaders say that when the company reaches 10,000 employees, professionals across the country and the organizations that support it will improve on greater Lansing as a place to do business.
"It's like you have one restaurant and another one collapses next to you," said Lou Battaglieri, vice president of Okemos Delta Dental of Michigan. "When you have more options for people, it attracts more people to the area - but for us it's about having good employees. I'm looking forward to this."
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Historically, the three pillars of the local economy have been Michigan State University, the auto industry, and state government. Insurance and finance are ready to join that important group. "This is the fourth book," Trezzes said.
The insurance industry is one of the fastest growing sectors in the country, and the Federal Bureau of Labor Statistics expects it to grow at a rate of more than 2% per year through the end of the decade.
"It's an industry where there are no ups and downs in the economy because people have to buy insurance," said Laurie Konarton, director of communications for the Insurance Institute of Michigan.
"There is an increase in the number of workers who are hired who need insurance," said Jim Robinson, president of the Farm Insurance Corporation, which has expanded agricultural insurance to 10 other counties in the region since 1949. water too. All need protection."
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The same is true of the Lansing-based accident fund, which has expanded workers' compensation coverage to most of the country through three other brands: United Heartland, Compoest and Third Ocean Agency, the latter of which involves has expanded to Oklahoma.
Delta Auto Owners Insurance recently acquired North Carolina-based Atlantic Insurance, which will allow the Fortune 500 company to offer high-risk insurance and expand its presence from 26 states to 48 states.
There are factors beyond strong economic growth, John Lindauer, the company's director of corporate communications, said in an email.
"The reliance on automation and data analytics has increased the need for more IT and automation staff." The increase in extreme weather events is also creating a "claims growth boom," which the company has set up special teams to address.
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"The baby boomers are the richest generation in human history and they are the main focus as retirees," said Sopha, whose company helps people invest their money so that they can have annual income after retirement.
Battaglieri said that since the Affordable Care Act took effect and Michigan expanded its Medicaid program, Delta Dental has added 600,000 new policyholders in the state.
Said Mike Hubbell, former director of Olive Risk Management and Insurance Company which started in 1980.
"You get attention when you have a known pool of work," Hubble said. "Insurance companies care about where their employees are."
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Jackson State partnered with Michigan State University in 2013 to recruit 300 part-time students in downtown East Lansing across the region, to train them for future employment in the industry.
The area, in front of the former Barnes & Noble store on busy Grand River Avenue across the street from the campus, gives students a chance to set their work hours and get industry experience before working graduation ceremony. Michigan State University and Jackson State officials say this creates an important talent pipeline.
"Access to young talent is critical to our continued success," Sopha said. "Jobs have become more competitive and we want to be closer to the university. These graduates are in great demand."
That's because, within 10 years, it's estimated that the insurance industry will need to replace 40% of its workforce due to retirement, according to the Insurance Institute.
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"We're almost in a crisis," Konarton said. "We need to start attracting young people because we will need workers to replace people who will retire in the next five to 10 years."
It is rare for a high school student to dream of working in insurance, but part of attracting the younger generation begins with changing their perception of the industry, Mike Maurer, regional director of the accident fund.
"They said, I don't need to care about insurance, it's boring," Maurer said. "The idea is to get them to choose a job safely rather than just being able to get a job."
It was the elegant business suits that impressed Eric Dowdy. In 2011, when she was a senior at Holt High School, she attended a student learning conference at Olivier College.
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"I don't see myself in the insurance industry myself - I want to be an accountant," Daoudi said. "I looked at the student council and said, 'This is what I want to be one day.'"
Dowdy is a first-year student at Olivet and an intern at the Accident Fund in downtown Lansing, where she advises students at Leadership Academy. On September 28, he will be appointed as a Business Development Partner.
"I have friends at MSU who haven't graduated yet, and I have a full-time job," Dowdy said.
It also pays well on average. The average salary for an insurance sales representative in Michigan is $48,000. An actuary typically makes $94,000. The median annual income in the Lansing area is $45,000, according to the U.S. Bureau of Labor Statistics.
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"It's a solid job," Konarton said. "The high school students I talk to, their parents have their ups and downs during the recession. The insurance industry doesn't have that."
"I think we should focus our career development on the insurance industry," said Trezes. "These are the best jobs that pay well at all levels of expertise where you can have a level of professional development. You don't find many companies that can tell people. "We are here to help help you start your career with insurance. ! Please take a moment to check out our open positions in the View Slots section
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