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State Farm Scores 9.3 out of 10.0 and Recognized as Our Editor's Choice for Affordable Prices, Comprehensive Coverage and Strong Customer Service.
State Farm Long Term Care Insurance Ratings
In this State Farm insurance review, we at the Guides Auto Team will go over company auto, home and life insurance, discount opportunities like Drive Safe & Save TM and more to help you decide if this insurance provider might be the right choice for you. No matter which provider you choose, it is wise to compare quotes from the best car insurance and cheapest car insurance companies and top owners insurance providers to get the best rates.
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Why Trust Our Team The Auto Guides Team is committed to providing reliable information to help you make the best insurance decision for your vehicle. Our researchers, writers and editors are dedicated to investigating providers and analyzing customer feedback and information so you can choose with confidence.
We give State Farm car insurance a rating of 9.3 out of 10.0 and give it the Editor's Choice in 2022. The company's rating of "9.3" is combined from five key performance areas, including: reputation, availability, coverage, price and customer experience.
State Farm has been around for nearly a century, and today is one of the most popular auto and home insurance providers in the country. The company offers several unique options and features that drivers can take advantage of, including:
Pros A++ Financial health rating from AM Best Discount good opportunities for students and teenagers Use based insurance discount Many local insurance agents across the US.
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The largest auto insurer in the United States has been in business since 1922. According to the National Association of Insurance Commissioners (NAIC), State Farm recorded $41.6 billion in private motorist auto insurance premiums in 2021, accounting for a 15.9% market share. This is nearly $4 billion more than the second largest provider, Geico.
Many people prefer to work with local insurance agents, and State Farm has more than 19,000 agents spread across the United States in every state except Massachusetts and Rhode Island. That means there's a good chance you'll find a State Farm representative in your area.
State Farm has an excellent reputation for customer service, backed by good customer numbers and industry studies. Many positive customer reviews mention the company's coverage for drivers and the various discount opportunities and utility plans available.
In August 2022, we conducted a nationwide insurance satisfaction survey surveying 6,923 people. Of those who participated, 19% said they had a State Farm car insurance policy, making it the most popular provider in our survey.
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Here's a detailed look at how consumers rate State Farm compared to the overall average from our survey:
Our survey also found that about 42% of all respondents with State Farm policies filed a claim, while 58% did not. We found that most policyholders were happy with State Farm's customer service during the application process, giving the company a rating of 4.2 out of 5.0 stars. In addition, respondents also gave the company a rating of 4.2 stars for satisfaction with the outcome of the claim or response.
State Farm scored 885 out of a possible 1,000 points in the JD US Insurance Shopping Study. Simba 2022 SM, which surveys customers to determine satisfaction with each aspect of the shopping experience. This placed the provider in first place for the main insurance sector and the individual company ahead of the sector average.
State Farm received the highest rating in J.D. US Automotive Claims Satisfaction Study. Power 2021 SM , with 892 out of 1,000 possible points (average was 880). The study considered responses from 7,345 car insurance customers who paid claims in the past six months.
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State Farm has an A rating from the BBB, and reviews of State Farm insurance from consumers on the BBB give the company an average rating of 1.1 out of 5.0 stars. The insurer had only 867 claims filed in the last 12 months, the lowest number for a company of this size.
Our team reached out to State Farm to inquire about these scores but did not receive a response.
According to the NAIC, State Farm accounted for nearly 10% of auto insurance claims in 2021. Since the company has a 14% market share, it has fewer claims for its size than average. In other words, most of the customers have a positive or neutral experience with the company's service.
State Farm makes it easy to manage your policy with a highly rated mobile app. The app has a customer review score of 4.7 out of 5.0 stars on Google Play based on more than 18,000 State Farm insurance reviews and 4.8 out of 5.0 stars in the App Store based on more than 559,000 ratings. With the State Farm app, you can pay your bill, view ID cards, file a claim, request roadside assistance and more.
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Like most providers, State Farm offers usage-based insurance options in addition to standard insurance. Drive Safe & SaveTM offers State Farm policyholders a sign-up discount. Then, when the rules are updated, drivers can save up to 30% if they practice safe driving habits. Our 2022 car insurance survey polled 1,000 respondents and found that 65% of people never take advantage of utility plans.
When you first sign up for the program, you'll receive a small Bluetooth beacon to ride in your car. This beacon communicates with the Drive Safe & Save app on your phone, which then gives you a driving score and sends the information to State Farm. Here are the following:
Accelerating or braking too quickly, taking corners too quickly, speeding, traveling late at night and using your phone while driving will lower your score. The good news is that if you use the Drive Safe & Save app and get a bad score, State Farm won't raise your rates. However, you may see the original discount disappear upon renewal of your auto policy. Additionally, if you have been receiving a low mileage discount, you may lose that discount if the app detects that you are not a low mileage driver.
Finally, be aware that the Drive Safe & Save app uses a mobile phone to send trip information to State Farm while you're driving. This can affect your phone bill depending on your plan and how much you drive.
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Our average rating shows 35-year-old drivers with good credit and driving records paying as much as $1,481 a year or $123 a month for full coverage insurance from State Farm. This is about 15 percent cheaper than the national average of $173,000.
State Farm is one of the cheapest options for drivers with a recent accident or DUI on their record, according to our estimates. However, State Farm can be an affordable option for drivers without bad credit. This does not apply to drivers in California, Hawaii, Massachusetts or Michigan as these states do not allow credit insurance rates.
Age is another factor that will affect the price you pay for State Farm auto insurance. Young inexperienced drivers can expect to pay thousands of dollars more on average than experienced drivers. Here's a look at the average monthly and annual cost estimates for State Farm broken down by age.
In addition to age, there are other factors that influence how much you pay for car insurance, including your driving record, location and vehicle. Here are a few State Farm price estimates that apply to different types of drivers, including those with bad credit and driving records.
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According to our rating estimates, State Farm is among the best lenders out there. We found total coverage rates from State Farm to be around $1,481 per year, which makes it cheaper than providers like Progressive and Allstate on average.
The chart below shows how State Farm compares to other regional and national providers in terms of average monthly and annual income. Pricing is based on a 35-year-old married driver with a good credit score and a clean driving record.
Although State Farm is generally affordable for all drivers, there are times when drivers pay more than others. The cost of car insurance from State Farm, as well as from any other provider, is calculated on the chance that you will submit a claim (and give them money) from different sources. Understanding the factors that are within your control can help ensure that you get the lowest possible car insurance policy.
You have little control over your final score, however. You can choose a higher deductible amount to lower your total cost, and you can choose the type and limits of coverage on your policy.
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After careful price analysis, we found that State Farm has some of the lowest car insurance rates for students and teenagers. The auto insurance provider offers one of the best student discounts in the industry - up to 25% - and that
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