Consumer Reports Extended Auto Warranty - Extended warranty companies can be honest and fair service providers or call centers whose sole purpose is to separate you from your hard earned money. There are many reasons to purchase an extended warranty, but it can be difficult to distinguish the reputable companies from the bad ones.
We've found that the extended warranty deals offered by the car companies themselves are usually some of the best. Based on our extensive research of third-party contract providers, we recommend Toco Warranty, Endurance, Select Auto Protect, or CARCHEX.
Consumer Reports Extended Auto Warranty
Car Talk has spent the last two years delving into the warranty industry for the benefit of our readers and long-time listeners. Our process for selecting the best warranty companies is thorough, including in-depth research and unique customer initiative. We collected over 700 data points across all companies reviewed to refine and inform the selection process. Car Talk considered the following important criteria for each company:
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CARCHEX is one of the largest, highest rated providers of extended auto warranties on the market. They have been a trusted name in the business for over 20 years.
Autopom! well known in the industry for customer service and responsiveness. The company works directly with 2,600 certified repair shops and has a dedicated customer support program.
Toco Warranty Corporation is a relative newcomer to the industry, but they are making headway. They have a solid reputation with an A+ rating from the Better Business Bureau. Toko is known for offering affordable plans with no upfront fees and no monthly installments.
Mercury Insurance Company has been operating since 1961. They offer a variety of products to insure everything from your car to your business. Their extended warranty offerings are known as "mechanical protection" plans.
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Concord Auto Protect has excellent reviews and is one of the only companies to be ASE certified for claims. Roadside assistance, towing and car rental options are available with every plan offered.
Endurance Extended Car Warranty is one of the most popular and trusted providers in the business. The durability warranty is accepted at any dealer and ASE-certified mechanic and comes with a 30-day money-back guarantee.
Protect My Car offers extended warranties for a variety of vehicles and conditions. This service provider maintains strong positive reviews due to its customer service and flexibility. Their warranty offers are also transferable and refundable.
CarShield is a company that offers aftermarket warranty for your car, truck, crossover or motorcycle. Reviews of this company are very mixed and some questionable practices have been identified, so we recommend that you study them thoroughly and carefully consider the available alternatives.
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Select Auto Protect has received excellent consumer ratings and reviews. They offer a 30-day money-back guarantee and are available in all 50 states.
Ally Extended Car Warranty is one of the most respected warranty companies in the business. Ally is a recognized, legitimate company that trades on the New York Stock Exchange and is part of one of the largest financial institutions in the country.
EasyCare has been in the industry for over 30 years and has a positive reputation for its auto insurance products, an A+ rating with the Better Business Bureau, and general and commercial coverage.
Zurich Insurance Group is one of the oldest and largest insurance companies in the world. The company was founded in Switzerland in 1872. Zurich's policy is highly rated and maintains an A+ BBB rating. However, they are only available at dealerships when purchasing a vehicle.
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Route 66 has been in the warranty business for over 33 years. Their contracts are fully insured and backed by Assurant Solutions and cover the entire United States. Their policies are only offered through financial institutions.
If you own an FCA vehicle, which stands for Chrysler, Dodge, RAM, Jeep, Alfa Romeo, or Fiat, you should seriously consider Chrysler Warranty Direct. They are direct suppliers, use only OEM parts and all work is carried out by trained technicians at FCA dealerships.
This protection plan is a great idea for GM vehicles like Chevrolet, Buick, GMC and Cadillac. A GM plan can extend your car coverage for up to 10 years. What sets them apart from the competition is that this plan is a true extension of the original warranty provided by General Motors.
Everyone - including us now - is using the "car warranty" wrong. The only car warranty available is the one that came with your car when it was new. Everything else - literally everything - is a prepaid service plan. It's not an "extended warranty" no matter what companies call it, or people like us who have to live with the whims of Google search optimization.
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What is a prepaid service plan if it is no longer available? It's a service contract that pays a monthly fee to avoid a huge bill if something bad happens to your car when your new car's warranty expires or the mileage runs out. Prepaid service plans vary from location to location in terms of time and mileage. Thinking of keeping your car past 120,000 miles? There are service plans that have you covered. Do you think you will trade this car in at 80,000 miles max? You may find a service plan that covers the difference between this period and the original warranty period.
These plans differ in terms of payment for repairs. Let's say your transmission falls out at 92,000 miles: Some of these plans are only available at new car dealers, so you'll need to take it to the dealer. Some plans allow you to use any ASE-certified mechanic for repairs, so you can use the guy you like at your hometown gas station.
A plan that forces you to use a dealer may seem like a disadvantage, but keep this in mind: these plans also require repairs to be performed by factory-authorized technicians using only OEM parts. A plan that allows you to use a gas station allows him to choose the cheapest parts, which you will replace in a much shorter time.
Extended car warranties are coverage policies that help cover the cost of repairing your car after the factory warranty has expired. These policies consist of a monthly payment designed to provide peace of mind about the future health of your vehicle. The idea is that if something goes wrong with your car, the policy will cover the cost of repairs if it is included in your contract.
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A good car warranty is one that clearly explains what it covers, and it won't take long before you use it. To date, in our research on this topic, we have come across 93,397 complaints about car warranty companies. Complaints about "bad" car warranty companies fall into two categories: The first is, "They won't stop calling me." Another: "I thought the timing belt was closed, but it wasn't." Frankly, you should never sign a contract if you don't know what the warranty covers. It's up to you.
We usually choose a warranty provider with factory trained technicians and OEM parts before choosing anything else. If you stick to the strict mileage and year restrictions on some of these service plans, they offer a much better product with longer-lasting repairs than those using aftermarket parts.
Another thing that a good car warranty provides is additional services when you are out of town. When you're on the road with your family, loaded up for a week's worth of luggage, the worst thing that can happen is a major car breakdown. You'll want extended coverage that gets you on the road as quickly and cheaply as possible, such as towing assistance, rental cars, and even lodging if you need to stay the night before you leave in the morning.
First, stop reading and go back to the top of the section above this section and read it again: the warranty covers only what is stated in the contract. Read the contract. Then read again.
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You should also understand that there are two main types of warranties offered in the industry. Exclusion Policy and Opt-in Policy. They may seem like they offer the same coverage, but they do it completely differently. Therefore, it is very important to read the contract carefully.
An exclusion policy lists items to which this policy does not apply. Anything not on the exclusions list is subject to this policy.
An inclusive policy, sometimes called listed item coverage, does the opposite. These policies provide a detailed list of what is covered. If something is not specified
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