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Purchasing an extended car warranty can give you peace of mind after your new car's factory coverage expires. And after a thorough review of the warranty industry, we found Endurance, CarChex, Protect My Car, CarShield and AutoPom on the Home Media Review Team! The best extended car warranty companies.
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In this article, we will discuss these top five providers and their offerings in detail. We mention five more extended car warranty companies that are out of the competition. In conducting our industry-wide review, we considered each company's reputation, coverage options, affordability and customer experiences.
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After thoroughly researching every major auto service contract provider, we've identified the following 10 companies as the best extended auto warranty companies on the market. Each provider is rated on a 10-point scale.
Endurance is the no. 1 spot in our industry-wide best extended car warranty review. The company is a direct supplier that manages all customer rights and contracts internally. It offers six coverage plans with term limits of up to 8 years or more than 200,000 miles.
Plans range from basic drive cover to exclusion plans. During our research, we found that Endurance Warranty coverage costs about $546 to $612 per year, with total costs between $2,990 and $3,990, depending on the service plan you choose. All extended car warranty plans come with roadside assistance, towing, trip interruption benefits and rental car compensation for the duration of the contract.
Endurance has a C+ rating from the Better Business Bureau (BBB). While this may seem like a red flag, low BBB ratings are not uncommon among warranty providers, and the company has an average customer rating of 3.3 out of 5.0 stars on the BBB's website. This suggests that dissatisfied customers make up only a small proportion of supplier contractors.
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Our team reached out to Endurance for comment on its BBB rating, but did not receive a response.
Endurance also has a 4.1 star customer review score on Trustpilot. Many reviews mention knowledgeable tolerance service representatives and a quick claim approval process.
A unique benefit of Endurance is a free year of Endurance Elite benefits included with all contracts. This program includes perks like key fob replacements, tire repair or replacement and total loss protection.
Comprehensive Coverage 9.2/10 Limited Time Offer: Get $300 off with code SAVE300 Our first choice for comprehensive warranty coverage. Get Price 844-830-9923
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CarChex offers some of the longest contracts on the market with term limits of up to 250,000 miles. Based on its wide range of offerings, we are recognized as one of the best extended auto warranty providers for used vehicles. Carchex has over 20 years of experience and is backed by industry leaders such as CARFAX, Kelley Blue Book, Edmunds.com and RepairPal.
According to our research, providers typically offer five plan options that cost between $120 and $170 per month. Here is an overview of service plans from Carchex:
Carchex has an A+ rating from the BBB and a 3.0 star customer review score on Trustpilot. As one of the industry's most respected extended auto warranty companies, the provider works with insured carriers like American Auto Shield to offer competitively priced contracts. If customers want to cancel their CarChex coverage, the company offers a 30-day money-back guarantee on all warranties. Customer reviews often cite the company's smooth claims process, helpful service representatives, and ability to resolve issues quickly.
Great Industry Reputation 8.6/10 Start at $99 + coverage for vehicles up to 250,000 miles and get $400 off with code 'Get400' for excellent customer service. Get Price 855-518-8720
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Protect My Car can be a smart choice for long-term financing as it allows lessors to pay lower monthly payments for up to 60 months. However, this can cost drivers more in the long run for Protect My Car contracts. However, it is the best option for those who have a low monthly auto budget.
Our team contacted Protect My Car for comment on its pricing and vehicle requirements, but did not receive a response.
Protect My Car has additional benefits with warranty plans including roadside assistance, towing, rental car reimbursement, oil changes and tire rotation. The provider also offers five prepaid maintenance plans called Ambassador maintenance plans. Most vehicles are eligible for these deals, like Protect My Car's extended warranties.
Protect My Car has an A+ rating from the BBB and a 4.1 out of 5 star customer review score. Customers weighed in on TrustPilot to give Protect My Car a 4.5 star rating. Reviews often mention the provider's responsive customer service team and ease of communication.
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CarShield is our top pick for budget-conscious drivers. Based on the quotes we receive from warranty companies, CarShield consistently offers some of the most affordable deals with prices ranging from around $89 to $130 per month.
Customers can choose from six plan options with up to 300,000 miles, the longest in the industry. Here's how CarShield's extended vehicle warranty plans break down:
Ideal for high mileage vehicles, protecting engine, transmission, A/C, electrical system, starter, water pump, fuel pump and more
CarShield has an F rating from the BBB and a 4.0 star rating from customers on Trustpilot. CarShield's low BBB score reflects past customer issues with policies being canceled and claims being denied. Denials of claims are a common complaint in the warranty industry, so read each contract in its entirety to make sure you understand the coverage before committing to any warranty from any supplier.
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Other CarShield contractors report positive experiences with customer service representatives and are highly satisfied with the overall value of their contracts.
Our review team reached out to CarShield for comment on its negative scores and received the following response: “Over the past three years, we've had 2,210 BBB complaints, but we've sold 1,118,296 contracts. So only 0.21% of our customers complained.
If you're looking for affordable coverage, CarShield offers some of the lowest rates on the market for month-to-month payment plans. But if you want to ensure a better customer experience, another extended warranty company might be a better fit for you.
Highly affordable 8.4/10 plans A trusted provider of extended warranties with industry-low rates as low as $99 per month. Get Price 866-604-0211
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The final provider on our best extended car warranty list is Autopom!, which stands for "car peace of mind". If you are looking for a company to guide you through the extended warranty claims experience, we recommend choosing this provider. Representatives of Autopom! Its administrators work with customers to navigate claims processes.
Compared to competitors, Autopom! Has top industry and customer service ratings. At BBB, the provider is accredited by the organization and has an A+ rating and a 4.5-star customer review score. It has received very few customer complaints in the last three years. Just like that, Autopom! Has a 4.7 star customer review average on Trustpilot.
Excellent Customer Service 8.3/10 Warranty company with strong customer service and simple claims process. Get Price 888-691-2354
An extended car warranty, also known as a vehicle protection plan or vehicle service contract, pays the bill for damages caused by defective materials and labor after your factory warranty expires. Instead of paying for repairs out of pocket, contractors buy a contract and pay a deductible only when they need repairs.
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Depending on the provider, drivers can pay for their extended warranty plans in advance through a monthly payment plan or roll it into their vehicle finance plan.
Extended car warranties protect you from paying for certain vehicle repairs or replacement parts for your new car after damage caused by normal use. Unlike some car insurance policies, warranties do not cover collisions, environmental damage, theft or vandalism. They usually don't cover routine maintenance services like oil changes or normal wear and tear parts like brake pads.
Drivers have two main options for obtaining extended coverage: through their automaker or through an independent provider. Here are some things to consider when deciding which extended warranty is best for you:
Most companies that offer aftermarket warranties require a waiting period for new vehicles, usually 30 days and 1,000 miles, before a claim can be made. Plus, most providers offer a 30-day money-back guarantee if you're not satisfied with your coverage.
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There are three main types of extended warranty coverage: bumper-to-bumper, stated component, and powertrain. Some aftermarket contracts also include prepaid maintenance or tire protection, but this is less common.
If you experience a mechanical breakdown, such as air conditioning failure or transmission failure, you will need to take your vehicle to an in-network repair facility. Most warranty providers offer roadside assistance benefits, so if your vehicle breaks down, it can be towed to the nearest authorized repair shop for free.
Before any covered repairs can begin, you will first need your contract administrator to approve the service, which may include a vehicle inspection or teardown. After recovery
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