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Choose a better home warranty for your home. The Home Media team compiled a review of their recommended providers after researching and comparing home warranty companies on policies, coverage limits, warranties, prices, customer service and more.
Top 5 Home Warranty Companies
Home warranties provide financial protection and comfort for homeowners when home systems and major appliances break down due to normal wear and tear. The leading home warranty companies offer you a variety of coverage plans and add-ons to custom items that are covered in your home. The overall domestic warranty company also requires fast response times, long warranties and reasonable prices.
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We have researched and compared over 39 home warranty companies to determine the best home warranty companies for you.
We compare providers on seven key factors, including plan options, detailed coverage, pricing, reliability, customer service, additional benefits and availability.
Note: All cost information in this article is based on quotes we obtained for a single-family home, less than 5,000 square feet, in Charlotte, N.C.
After reviewing more than 39 home warranty companies, we identified American Home Shield as our overall pick and editors' choice. This choice is largely due to the excellent reputation of AHS, the flexibility it provides with its fees and its comprehensive policies, which include higher than average coverage caps.
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In our rating system, American Home Shield earned 4.6 out of 5 stars — the highest rating of any provider we reviewed.
Pros Offers a $3,000-$6,000 coverage cap per appliance Provides a flexible service call fee model Covers unknown pre-existing conditions, damage due to rust and corrosion, and improper installation and modification maintenance. Cons Limits cssc add because of AHS packages multiple items with the ShieldPlatinum plan can take up to 48 hours to respond to a request, which is slower than some of the other competitors on this list
American Home Shield's prices are reasonably compared to other leading home warranty companies, especially when it comes to high cost coverage. You can expect to pay between $30 and $75 per month for a plan through AHS. You also choose $75, $100 and $125 call service fees - choosing a higher call service fee will lower the monthly premium.
After reviewing over 100 customer reviews, we have noticed that American Clip Home customers are often satisfied with the way their customer service representatives explain their plans to them and clarify any lingering issues. Customers are also generally satisfied with the professionalism of contractors and the ease of identifying issues. However, some customers are not satisfied with the company's emergency response, indicating that the company does not make special arrangements to solve problems in the right case.
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From our experience, the online quote process takes less than two minutes, and we've experienced three-minute waits when calling an American Home Clips representative.
Founded in 2017, Liberty Home Care (LHG) has established the benefits of providing easy access to customer services and a long list of individual add-on coverage options.
Liberty Home Guard receives 4.5 out of 5 stars on our rating system. It offers a variety of artworks through three comprehensive packages and a full range of add-on options. LHG also stands out against other home warranty providers by offering a live customer chat feature on its site. LHG's enthusiasm and multiple customer support channels make it the most responsive provider on this list.
Pros Covers unique items such as add-ons, such as pro-series appliances, pest control, window washing and osmosis systems in turn provides discounts if you combine multiple properties Features a live chat tool on this page that allows customers to message with a real customer service Cons representative lacks transparency about service call fees in the process as it adds a $2,000 coverage cap per item, which is less than some providers.
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Liberty Home Guard offers three standard plan options: a tool-only option, a system-only option, and a complex plan. LHG has a variable call service fee, which is different from a flexible call fee service. A customer service representative told us the fee is always between $65 and $125, but your office call fee depends on your plan selection, add-on options and the location of your home.
After reading customer reviews for Liberty Home Guard, we noticed that many customers were initially skeptical about the benefits of a home warranty, but the representatives took the time to review the options and help choose the one that was most appropriate. Clients felt they were in good hands and were presented with all the information they needed to make an informed decision. This has left some customers frustrated with the exclusions of their plans and findings. We strongly recommend that you review a copy of the contract to confirm that you understand the limits of your policy, to avoid potential confusion when filing a claim.
From our experience, the online recording process took about a minute and a half, and we waited a minute when we called a representative at Liberty Home Guard.
Select Home Warranty stands out as a budget-friendly option for its low cost compared with other providers, and for including limited roof-leak coverage for customers on all plan tiers. The current discount offers two months free when you sign up.
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Select Home Warranty scores 4.54 out of 5 stars on our rating system. Apart from its user-friendly features, it has earned praise for its excellent service and customer reviews.
Pros Roof-leak coverage is included with all policy options at a cost of less than $50 per month. up to $500 per item) Multiple service call fees per visit may be charged if you file more than one claim
Select Home Warranty offers three plans: Bronze Care, Gold Care and Platinum Care plans, which cover systems, appliances and the whole house, respectively. The provider charges a $75 service call fee, which is on the high end of service call fees according to our research of 39 providers.
Customer Warranty customers note that they are satisfied with the response time, the scheduling process and the knowledge of the company's employees. Some customers have also noted that they switched to Home Warranty after bad experiences with other home warranty carriers. However, some customers have complained that they have to make multiple calls to receive satisfaction or have inexplicable delays in issuing the right.
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The online quoting process took us about a minute and we experienced a four minute wait time when calling a Lego Home Warranty representative.
America's First Choice Home Club (AFC Home Club) earned 4.54 out of 5 stars in our scoring system, and offers four plans to provide homeowners with easy options for the perfect multiple coverage. The provider also notes the shortest response time of any provider on this list.
All AFC Home Club-approved repairs and replacements are covered by the policy's lifetime warranty, which means that if a covered, repaired item on your policy breaks again, you can request service at no additional cost. AFC Home Club also offers multi-year plans, which means you can extend your construction warranty for up to three years (the longest plan length).
Pros An extended manufacturer's warranty policy (up to three years instead of three) provides security benefits, including access to an emergency network and discounts on home security systems. the higher end of the industry average said not filed in 24 hours of marking the issue can be denied
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America's First Choice Home Club (AFC Home Club) offers four plans: Silver Plan, System Plan, Gold Plan and Platinum Plan. AFC Home Club allows for further customization by offering a flexible service fee model. Customers choose from a $75, $100 or $125 service call fee. Generally, the lower your service fee, the higher the monthly premium.
Note: We did not include the lead in our notes with Plan Systems, but when we contacted the provider to clarify, we heard that this was the result of a clerical error and led in all the plans that are built into the system.
After reaching through about 100 AFC Home Club, we noticed that dozens of customers noted that they changed companies after regretting with other companies. More than half of the reviews were read as indicating that the company was always prompt when customers chose their contractor to repair.
The statements are also quickly resolved. However, some customers noticed that they didn't like the company's auto-renewal plan. A small part of the reviews said that customers are not always satisfied with the technology when they are chosen for them. Having said that, AFC Home Club is taking time to respond to many
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