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Top 5 Car Rental Companies In Usa
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Pre Pay Car Rental
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As travel to the US returns, people continue to prioritize safety and social distancing by opting for road trips and car rentals in droves. As a result, there is currently a shortage of rental cars and high prices in the country. If you need to book a rental, it's best to book as early as possible.
Besides the fact that it is currently difficult and expensive to rent a car, in some worst-case scenarios travelers show up only to find that there is no car available, even if you have reserved and paid for it in advance.
Car Rental Pricing Statistics: 2022
As such, it's more important than ever to choose a reliable car rental company to get you where you need to go safely and economically. Our top picks range from traditional agencies to peer-to-peer car rental agencies, such as Turo, Getaround or Avail, and have been selected based on current prices, procedures and policies in 2021. If you're really lost, we we've also put together a guide to the best alternatives to traditional car rental companies.
For more information on how we selected the best car rental companies, as well as useful information to consider when booking a car rental, see the bottom of this guide.
Enterprise Rent-A-Car is a trusted name that has impressive results in all categories, including customer satisfaction, online booking and pricing. According to a 2019 survey conducted by trusted market research firm JD Power, Enterprise received high marks for its website and app (in second and third place), as well as second place in overall user satisfaction, with a score of 855 out of a possible 1,000 points and only one point behind the leader Hertz.
Current COVID-19 cleaning policy: Enterprise Rent-A-Car has a new promise of full cleaning, which includes "washing, vacuuming, general drying and sanitizing with a disinfectant that meets the requirements of a leading health authority, with particular emphasis on more than 20+ high touch points ." They also offer curbside collection options.
Move Safely With Flexibility
Current cancellation policy: If you haven't paid yet, there is no cancellation fee. If you have a prepaid rental, you can cancel up to 24 hours before pickup for a $50 fee. If you cancel less than 24 hours before your reservation, a fee of $100 will be charged.
Be aware: Enterprise's daily rate may be a bit higher than the average car rental price, but the company reports that it has reduced other surcharges, such as those for drivers under 25.
Hertz has one of the most popular long-term reputations, having been around for decades. The company has more than 1,600 airport locations in the United States alone, with a diverse fleet and an impressive rewards program. Hertz's airport pick-up and drop-off processes are particularly efficient, which was one of the main factors behind its high score of 856 out of 1,000 respondents in the 2019 JD Power survey.
Current cleaning policy related to COVID-19: The company's new cleaning policy is quoted as: "A 15-point cleaning checklist, and each car that is disinfected is marked with a 'Hertz Gold Standard Clean' sticker, which will only be discontinued when the driver of the car entering the rental for the first time, which means that the driver's compartment is disinfected as a final step when the car is moved to its final location.
Hertz Leaves Bankruptcy, A Year After The Pandemic Devastated The Car Rental Business.
Current Fees and Cancellation Policy: Young renters (under 25s) are free and the minimum renter age has been lowered from 20 to 18 to help students and young drivers return home. The company has also reduced prices for one-way trips. Customers with prepaid Hertz rentals booked before March 13 can cancel their reservation for free and carry over their balance to be used for a future reservation within 24 months. Otherwise, regular cancellation fees apply: full no-show fee, $100 if canceled more than 24 hours prior to pickup, $200 if canceled less than 24 hours prior to pickup.
Note: Prices for short-term rentals with Hertz are slightly higher than with some of the company's competitors, especially when renting for just a day or two. Long-term rental is more competitive.
National Car Rental is particularly proud of its service and loyalty program for business travelers, and this focus on customer service also carries over to leisure customer service. This is most evident in its website and app, both of which are highly regarded, with the company ranking first and second in those categories in JD Power's 2019 survey of online travel industry portals.
Current cleaning policy for COVID-19: National joint stock company Enterprise's Complete Clean Promise, which includes "washing, vacuuming, general drying and sanitizing with a disinfectant that meets the requirements of a leading health authority, with special attention to more than 20 and more touch points."
Long Term Car Rental, Is It Worth It?
Instant Cancellation Policy: The Company extends its current cancellation policy without charge to customers through whom prepaid rentals are booked directly. Previously canceled rentals paid in advance charged a fee. Cancellations must be made 24 hours or more prior to pickup or a $100 no-show fee will apply.
Look for: National is somewhat focused on business travelers and does not currently offer drop-off or pick-up services.
Alamo Rent-A-Car is an established and trusted name in the car rental market. Alamo's prices were regularly among the cheapest we found when collecting quotes from various companies' own websites and third-party comparison websites. Although the company has fewer locations, Alamo's prices are always very competitive.
Current cleaning policy related to COVID-19: Alamo shares National and Enterprise's Complete Cleanliness Promise, which includes "washing, vacuuming, general drying and sanitizing with a disinfectant that meets the requirements of a leading health authority, paying particular attention to more than 20 - along with high touch points."
Rental Car After An Accident
Be aware: Alamo Rent-A-Car has slightly fewer locations than many of its competitors, and the locations it does have are heavily airport-focused.
Peer-to-peer car rental is still thriving in the market, but Turo is a consistent favorite, allowing people to rent their private cars and rent them from private car owners. Setup is relatively easy and the rental process is almost identical to any traditional rental vehicle. The company also offers well-defined insurance options. Pick-up and drop-off locations depend on individual owners and will change for each booking. Turo also offers its own 24/7 roadside assistance policy, and the prices are very attractive.
Typical quote: Weekly rent is about $200 including taxes and fees. However, just like comparing Airbnb to standard hotel rooms, Turo varies more than the usual car rentals and has a wide range of price points available.
Current cleaning policy due to COVID-19: The company asks guests to “clean and disinfect the car after each trip with disinfectant wipes or spray. Wipe the steering wheel, door handles, trunk latch, keys and any other surfaces you touch frequently. "
The Best Car Rental Companies Of 2022
Current cancellation policy: Guests can cancel free of charge up to 24 hours before the start of the trip. Guests who book within 24 hours of travel have one hour after booking to cancel for free. For trips that are canceled for more than two days, hotels will be charged the cost of a one-day trip. For trips canceled two days or less, hotels will be charged 50% of the price of one day. The cost of the excursion includes the price of the excursion and the excursion fee.
Watch out for: Obviously the range of cars on offer varies significantly and actual levels of customer service and cleanliness practices depend on individual guests, although they are given a public rating, which can help inform your experience.
These additional car rental services are reputable options that we seriously considered but didn't quite make it.
Dollar: The company has average prices for the industry, but the locations are not as wide and offer fewer advantages, for example, there is no drop-off or pick-up of customers at home.
The Worst Rental Car Companies And Agencies
Sixth: A big name in Europe making big strides in the US market, however, some car sizes may seem obscure to US companies.
Budget: Attractive, competitive prices, but fewer locations than many other models and a less extensive loyalty scheme.
Budget: Good number of locations, but also has a less attractive loyalty program and additional airport pickup fees may apply.
Avis: Good, affordable offers for weekly prices and a great app,
Can't Find A Car Rental? Here Are 7 Secrets That May Help
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